Because I value both your wellness and my own, I adhere to the following policies:

I take your privacy very seriously. I will not divulge any information about you to any other person, except in exceptional circumstances. In accordance with my professional responsibilities, disclosure may occur where:
• there is a perceived risk to your safety or that of another person
• there is a legal requirement to do so
If such an exceptional circumstance did arise, where possible I would discuss the breaking of confidentiality with you first.

As a client of mine, if you have any questions or concerns regarding confidentiality, please feel free to discuss these with me.

My fee is $165, including gst, for a 1 hour session.

Payment Options
For online clients, a direct deposit payment is due prior to each session.
For face-to-face clients, payment methods are:
• Card (2% fee for cards)
• Online direct deposit prior to the session.

Cancellations 24hrs or less before a scheduled session incur a 50% cancellation fee.

Social media policy
I do not accept friend requests from clients. Additionally, I do not counsel through social media – however, I’m happy to respond to enquiries. If you are interested in a counselling session with me, please contact me for an appointment.

Ethical Standards
Adhering to clinical, professional and ethical standards within my psychotherapy and counselling work is of utmost importance to me. I am committed to ongoing training and professional development, regular supervision, my own therapy and self reflection. I operate within the Psychotherapy and Counselling Federation of Australia (PACFA) Code of Ethics. For more information about PACFA’s Code of Ethics, click here.


The information provided on this website is intended for information purposes only.  While every reasonable effort has been made to ensure the accuracy of the information, no guarantee can be given that the information is free from error or omission.  This information is not meant to treat depression, anxiety or any other mental illness.  The diagnoses and treatment of clinical depression, anxiety or any other mental illness requires the attention of a doctor or other qualified mental health professional.  If you are seeking diagnosis or treatment of depression, anxiety, or any other mental illness, you should consult a doctor or mental health professional.  The information on this website is not a substitute for proper diagnosis, treatment or the provision of advice by an appropriate health professional.

I accept no liability for any act or omission occurring in reliance on the information on this website and for any consequences of any such act or omission.  By using this website, you are agreeing to the provisions of this disclaimer.

If you have any questions or concerns about my policies, please contact me.

Warmly, Toni

One Comment on “Policies

  1. Pingback: Online Counselling In Western Australia & Beyond | Toni Jackson


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